The gig economy is thriving in the U.S. with a 230% increase in gig workers due to the pandemic, driven by technology and freelance apps, prompting Agents Only to create the Gig Worker Index ranking states based on 10 metrics.
READ MORE arrow_forward_iosGig 2.0 in contact centers combines skilled gig professionals with AI advancements, offering flexibility, quality outcomes, and cost-efficiency for improved customer service.
READ MORE arrow_forward_iosDiscover how a GigCX contact center solution can help cut costs, increase customer retention and more with the looming economic downturn.
READ MORE arrow_forward_iosLearn the best way to outsource on-demand customer support and why GigCX beats traditional customer service methods.
READ MORE arrow_forward_iosLearn about the Agents Only Superheroes that power our innovative GigCX platform. We highlight skills, experience, workplace preferences and more.
READ MORE arrow_forward_iosLearn how hybrid sourcing incorporates the operational benefits of popular contact center models: DIY, BPO and GigCX.
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