Tag

On-Demand

December 19, 2022

5 Ways Switching To GigCX Helps Companies Survive Recessions

Discover how a GigCX contact center solution can help cut costs, increase customer retention and more with the looming economic downturn.

TAGS
GigCX
Costs
On-Demand
Virtual Contact Center
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December 6, 2022

The Best Way to Outsource On-Demand Customer Support

Learn the best way to outsource on-demand customer support and why GigCX beats traditional customer service methods.

TAGS
On-Demand
GigCX
BPO
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August 23, 2022

Transformative Call Center Scheduling Ideas

Explore call center scheduling ideas that build resiliency and redundancy into your workforce while simultaneously increasing agent productivity and morale.

TAGS
Forecasting & Scheduling
On-Demand
Agent Performance
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June 14, 2022

On-Demand Contact Centers: The Next Big Disruption

Contact centers have historically provided an essential conduit to customers. The industry is ripe for disruption with the on demand contact center leverage by the gig economy.

TAGS
On-Demand
GigCX
CCaaS
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