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On-Demand
December 6, 2022
The Best Way to Outsource On-Demand Customer Support
On-Demand
GigCX
BPO
Learn the best way to outsource on-demand customer support and why GigCX beats traditional customer service methods.
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August 23, 2022
Transformative Call Center Scheduling Ideas
Forecasting & Scheduling
On-Demand
Agent Performance
Explore call center scheduling ideas that build resiliency and redundancy into your workforce while simultaneously increasing agent productivity and morale.
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June 14, 2022
On-Demand Contact Centers: The Next Big Disruption
On-Demand
GigCX
CCaaS
Contact centers have historically provided an essential conduit to customers. The industry is ripe for disruption with the on demand contact center leverage by the gig economy.
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