Terms of service

Let's get down to the details

The following describes Agent Only's requirements for using our software, services, websites, and mobile services:

- You agree to provide accurate information
- You agree to use our services in an ethical, responsible, and lawful manner
- You are responsible for your password and user ID, and you need to keep track of who is using your account
- Agents Only respects intellectual property rights, requires our users to do the same, and has a mechanism in place to respond to the concerns of copyright holders

Please read the complete agreement that follows:

1. Acceptance

Welcome to Agent Only Technologies Inc's website. These Terms of Service govern your use of agentsonly.com, other properties in the agentsonly.com domain and co-branded websites (collectively, the "Site"), any Agents Only software, including co-branded versions, downloaded from this Site or obtained elsewhere (the "Software"), and the services made available on the Site or through use of the Software (the "Services"). By using the Services or Software or visiting or browsing the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and any modifications that may be made to the Terms of Service from time to time. In addition, to the extent our Services require you to set up a family account with a shared password, if you are the person who first registers for a Service, you agree to be responsible for ensuring that you comply with these Terms of Service and any modifications that may be made to the Terms of Service from time to time. If you do not agree to these Terms of Service, you should not use the Services or Software or visit or browse the Site. These Terms of Service constitute a binding legal agreement between you and Agents Only Technologies Inc. ("Agents Only," "we," "us," and "our"). Please read them carefully before accessing or using the Site, the Software, or the Services.

2. Modifications

We reserve the right to modify these Terms of Service at any time and in any manner at our sole discretion, including the right to charge for the Software or Services. Notice of any modification of these Terms of Service will be posted in this section of the Site, and any such modifications will be effective upon the posting of such notice. Your continued use of the Site or the Services constitutes your binding acceptance of such modifications. Please check this section of the Site before using the Site, the Services or the Software to determine whether a change has been made to these Terms of Service. If you do not agree to any changes in the Terms of Service as they may occur, please arrange to terminate your registration with the Site immediately and discontinue your use of the Service, Software, and the Site. You agree that we are not liable to you or to any third party for any modification of the Terms of Service.

3. Registration

By registering for any Service or maintaining an account, you agree that you are at least 18 years old. You agree to provide true, accurate, current, and complete information about yourself as prompted by any registration form for the Site, Services, or the Software (such information being the "Registration Data"), and you agree to maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have any reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse to offer you any and all current or future use of the Services, the Site, or the Software. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You are solely responsible for any activity related to your account. If you suspect any unauthorized use of your account, notify us immediately. You acknowledge and agree that we may preserve user information and may also disclose user information if required to do so by law or if we believe in good faith that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Service; (c) respond to claims that any Content (as defined below in Section 4) violates the rights of third parties; or (d) protect the rights, property, or personal safety of Agents Only, its users, or the public.

You may become a registered user of the Site, Software, and Services at no cost. As a registered user, you will have the ability to participate in some, but perhaps not all, of the features and functionality available at the Site or as part of the Software and Services.

4. Data Protection

Agents Only Technologies Inc and Agents Only are subject to Canadian data protection law.

Data related to Agents Only including Personal Data (hereinafter "Data") is on the User's Smartphone and in the Amazon Cloud of Amazon Web Services, Inc. and other Amazon companies (hereafter "Amazon") in the United States of America (USA) saved and edited (hereinafter "Amazon Cloud"), as well as Google's Firebase Firestore database. The transmission of the corresponding data is encrypted. Details of the Amazon Cloud can be found in the relevant privacy policy of Amazon. Details of the Firebase can be found in the relevant privacy policy of Firebase. The user expressly agrees with the data processing in the USA

In the Amazon Cloud and on Firebase, the following data in particular can be stored and edited in connection with Agents Only: bank information, information about the user account such as username, e-mail address, profile photo, country, language, user ID and - in encrypted form - password; Information on the smartphone used and the Internet connection used, such as device ID ("device token") and IP addresses; User Settings; Information about invitations to other Agents Only users, email notifications, and other messages such as sender and recipient email addresses, and the status of messages; Information about the current location of the smartphone used, such as current coordinates.

For continuous improvement, Agents Only analyzes the use of Agents Only with Google Analytics, an offer by Google, Inc. (hereafter "Google") in the United States, as well as Firebase for stability reports, and Amplitude for usage analysis and download attribution. The analysis is done anonymously and aggregated, that means it is done by Agents Only with no Assignment to individual users. The transmission of the corresponding data, including personal data, including IP addresses, is encrypted. Details of each service can be found in their privacy policies. The user expressly agrees to the data processing in the USA.

Amazon, Google, Firebase, and Amplitude have all committed themselves under EU standard contractual clauses to ensure an adequate level of data protection, which is comparable to EU data protection law.

5. Content

The Site, the Software, and the Services may allow you and other third parties to post data, text, code, help, opinions, advice, statements, reviews, comments, photographs, and other materials and information that will be accessible by visitors to and members of the Site ("Public Content"). The Site and Services may also allow you to post data, text, code, help, opinions, advice, statements, reviews, comments, photographs, and other materials and information that will be accessible only to you and other members specifically designated by you ("Private Content"); (Public Content and Private Content collectively, "User Content"). All User Content, whether publicly posted on or privately transmitted via the Site, the Software, or the Services, is the sole responsibility of the person from whom the User Content originated and not of Agents Only, or its shareholders, directors, officers, or employees. Agents Only may review and delete any User Content, in whole or in part, that in the sole judgment of Agents Only violates these Terms of Service or that might be offensive, illegal, or that might violate the rights of or harm any third parties. Nonetheless, under no circumstances will Agents Only or its shareholders, directors, officers, or employees be held liable for any loss or damage caused by your reliance on User Content obtained through the Site, the Software, or the Services. It is your responsibility to evaluate the User Content available through the Services, the Software, or the Site. Although User Content will not be pre-screened or reviewed, we reserve the right to refuse or delete any User Content.

6. Grant of Rights

Except as provided in our Privacy Policy, Agents Only will not disclose your Private Content to third parties without your express written permission, or where we believe, in good faith, that the law requires us to disclose the information. If you use our Site, Software or Services to send, email or otherwise transmit any of your User Content to a third party, you grant to Agents Only a royalty-free, worldwide, transferable license to use and reuse your User Content (or any portions or derivative works thereof) for such purpose. Agents Only and its Partners reserve the right to display advertisements in connection with your User Content and to use your Public Content for advertising and promotional purposes. For more information on User Content, please review our Privacy Policy. You are responsible for your own User Content on the Agents Only Site and the consequences of posting or publishing it. By uploading User Content to the Agents Only Site, you hereby represent and warrant that:

a. You own all right, title and interest (including all intellectual property rights) in your User Content (including, without limitation, all rights to the audio, video, or digital recording, and the performance contained in your User Content) or, alternatively, you have acquired all necessary rights in your User Content to enable you to grant the rights in your User Content described herein;

b. You have already paid, and you will be solely responsible for paying (to the extent any later become due) all royalties, fees, and any other monies owing any person by reason of any User Content posted by you to or through the Site.

c. You are the individual pictured and/or heard in your User Content, or, alternatively, you have obtained permission from any and all individuals (including consent from parents or guardians for any individual under the age of eighteen (18)) who appear and/or are heard in your User Content to grant the rights described herein;

d. You shall make such permissions available to Agents Only and its Partners upon request;

e. You agree to keep all records necessary to establish that your User Content does not violate any of the foregoing representations and warranties and to make such records available upon the request of Agents Only. You acknowledge that your consideration for the rights you grant under these Terms and Conditions in and to your User Content is, among other things, the tools and functionality provided for your use on the Site and the possibility of Agents Only or its Partners (or any of them individually) review or use of your User Content. You will not receive any further compensation of any kind for your User Content and you will not receive credit on or in association with the User Content. Your Public Content will not be acknowledged, returned or held "in confidence" by Agents Only or its Partners. We and our Partners reserve the right in their respective sole discretion to remove or not post any User Content, for any reason. We and our Partners have no obligation to inform you of any decision to remove or not post such materials.

7. Agents Only User Rights

We may and will make efforts to, but have no obligation to, remove User Content and accounts containing User Content that we determine in our sole discretion to be unlawful, offensive, abusive, threatening, libellous, defamatory, obscene or otherwise objectionable or violates any party's intellectual property or other rights, or these Terms of Service. While we prohibit offensive and unlawful conduct and content on our Site, you understand and agree that neither Agents Only nor its Partners is responsible or liable for the User Content posted on the Site. You may be exposed to such materials and agree to use the Agents Only Site at your own risk. Agents Only reserves the right to discontinue any aspect of the Agents Only Site at any time, including discontinuing any linked or embedded User Content either generally or in specific cases.

8. Trademark & Copyright

Agents Only is a registered trademark of Agents Only Technologies Inc. in Canada. The Agents Only logo is a trademarks of Agents Only Technologies Inc. in Canada. All graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Agents Only Technologies Inc. Any trademarks not owned by Agents Only Technologies Inc. that appear on the Site or the Software are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Agents Only Technologies Inc. All content and compilation thereof on the Site or the Software, including, but not limited to, text, graphics, logos, designs, photographs, button icons, images, data compilations, and the Software, is the property of Agents Only Technologies Inc., its licensors, or its product suppliers, and is protected by Canadian and international copyright laws. No material, including, but not limited to, the material listed above, should be reproduced or used without our express written permission.

9. Licenses

Subject to the terms of this Agreement, we grant to you a limited, personal, non-exclusive, non-transferable license to install and use one copy of the Software on an unlimited number of personal computers solely to use the Service to the extent you have the right to access the Service. Your right to access the Service will be limited by the terms of this Agreement. Except for this license granted to you, we retain all right, title, and interest in and to the Software, including all related intellectual property rights. The Software is protected by applicable intellectual property laws, including Canadian copyright law and international treaties. Except as otherwise explicitly provided in this Agreement or as may be expressly permitted by applicable law, you will not, and will not permit or authorize third parties to: (a) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer, or create derivative works of the Software; (b) rent, lease, or sublicense the Software; nor (c) circumvent or disable any security or technological features or measures in the Software. When you post Public Content, you hereby grant (or warrant that the owner of the Content grants) us a royalty-free, perpetual, irrevocable, fully sub-licensable, worldwide, non-exclusive right to use, reproduce, modify, translate, adapt, publish, create derivative works of, transmit, distribute, perform, display, delete (in whole or in part), and incorporate the Public Content for any purpose and without acknowledgement to you. By posting or providing Public Content, you represent and warrant that public posting and use of your Public Content by us will not infringe on or violate the rights of any third party.

10. Usage Guidelines & Restriction

The Services are for the personal use of members. You agree not to use the Site, the Software, or the Services to:

a. Upload, post, send email to, or otherwise transmit any Public Content that contains personally identifying information (such as actual names, phone numbers, mailing addresses, email addresses, and URLs), or any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;

b. Harm minors in any way;

c. Impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;

d. Upload, post, send email to, or otherwise transmit Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

e. Upload, post, send email to, or otherwise transmit Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights ("Rights") of any party;

f. Upload, post, send email to, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, links, "junk mail," "spam," "chain letters," "pyramid schemes," or any other forms of solicitation;

g. Upload, post, send email to, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

h. Interfere with or disrupt the Services, Site, or servers or networks connected to the Site, or disobey any requirements, procedures, policies, or regulations of networks connected to the Site;

i. Intentionally or unintentionally violate any applicable local, state, national, or international law, "stalk" or otherwise harass another, or collect or store personal data about other users;

j. Use any automated means to access the Site or the Services or collect any information from the Site or the Services (including, without limitation, robots, spiders, or scripts); or

k. Frame the Site or the Services, utilize framing techniques to enclose any service mark, logo, or other proprietary information, place pop-up windows over its pages, or otherwise affect the display of its pages. This means, among other activities, that you must not engage in the practices of "screen scraping," "database scraping," or any other activity with the purpose of obtaining lists of users or other information.

11. Mobile Usage

The Site, Software and Services include mobile features that allow you to access information in your account from your mobile phone. Agents Only does not charge for use of these features, but your mobile service provider may do so. Message and data rates may apply.

12. Automatic Features of the Software

The Software contains a feature that allows it to automatically update to incorporate new versions of the Software. If you interrupt or disable this feature, your copy of the Software may not operate correctly. The Software may contain a feature that is used to automatically disable the Software to ensure that you do not use the Software longer than the term of your license to use the Software or your subscription to use the Services. You acknowledge that upon the expiration of your license to use the Software, and if Agents Only has not granted you an extension, the Software may cease to function in some or all respects, and you may lose access to the Services and data made with or stored using the Software. You acknowledge that the disabling of the Software is a key feature of the license rights and responsibilities conveyed under this Agreement.

13. Termination

These Terms of Service will remain in full force and effect while you use the Site, Services or Software unless otherwise terminated as set forth in this section. You may terminate your membership at any time, for any reason, by contacting us at support@agentsonly.com. You agree that Agents Only, in its sole discretion, may terminate your password, account (or any part thereof), and use of the Site, the Software, and the Services, and remove and discard any Content within the Site, for any reason, including, without limitation, for lack of use or if Agents Only believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Agents Only may also in its sole discretion and at any time modify or discontinue providing the Site or the Services, or any part thereof, with or without notice. You agree that any modification or termination of your access to the Site, the Services, or the Software may be effected without prior notice, and you acknowledge and agree that Agents Only may immediately deactivate or delete your account and all related information and User Content in your account and bar any further access to such information or to the Site or the Services. You agree that Agents Only shall not be liable to you or any third party for any modification or termination of your access to the Site or the Services, or for your inability to recover any User Content.

14. Privacy

Any information, including User Content, submitted on the Site or the Services, or via the Software, is subject to our Privacy Policy, the terms of which are incorporated into these Terms of Service. Please review our Privacy Policy carefully.

15. Disclaimers of Warranties; Limitations on Liability

The Site, the Services (including all Content), and the Software are provided "as is"; Agent Only makes no representations or warranties of any kind with respect to the Software, the Services, the Content, the Site, or any contents therein. Agent Only assumes no liability or responsibility for any errors or omissions in providing the Software, the Services, the Site, or the Content, any losses or damages arising from the use of the Content, or any conduct by users of the Site. Agent Only expressly disclaims all representations and warranties relating to the software, the services, the content, and the site, including but not limited to, warranties of merchantability, fitness for a particular purpose, quality, accuracy, authenticity, title and non-infringement. In addition, Agent Only does not represent or warrant that the information on or accessible via the Site or through the Services is complete or current.

16. Limitations on Liability

Agent Only and its affiliates', suppliers', and their respective officers', directors', shareholders', employees', and agents' liability under these Terms of Service are limited to direct, objectively measurable damages. Agent Only and its affiliates, suppliers, and their respective officers, directors, shareholders, employees, and agents will not be held liable for any indirect or speculative damages (including, without limiting the foregoing, consequential, incidental, and special damages) including, but not limited to, loss of use, business interruptions, and loss of profits, regardless of whether these parties had advance notice of the possibility of any such damages. Agent Only and its affiliates', suppliers', and their respective officers', directors', shareholders', employees', and agents' total liability to you for any claim arising out of or relating to the software, the services, the content, the site, or these terms of service, whether in contract or in tort, shall not exceed $100. Each provision of these terms of service that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is to allocate the risks under these terms of service between the parties. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of these terms of service. The limitations in this section will apply notwithstanding the failure of essential purpose of any limited remedy under these terms of service. Some states do not allow the foregoing limitations of liability, so they may not apply to you.

17. Beta Software

From time to time, Agents Only may post, publish, distribute, present for download or otherwise make available Beta versions or portions of its Site, Service or Software ("Beta Software") for public use. Beta Software may be identified as Beta, Beta 2, Beta 3, or Public Beta in the Site, Service or Software. Beta Software is available to the public for testing and evaluating purposes as part of the software development process. As a user of Beta Software you are encouraged, but not required, to identify potential errors and improvements ("Feedback"). You hereby grant Agents Only the unrestricted right to use your Feedback, including the right to use your Feedback to improve the Software, Site or Service and to create other products and services. There are risks associated with using Beta Software. Beta Software has not yet been tested like other commercially released software that you may use. Therefore, it is likely that the Software will contain errors, including errors that may cause the Software or your computer to malfunction or cause a loss of data. If you do not wish to accept these risks, please do not install or use the Beta Software. Furthermore, Agents Only is not obligated to correct errors or correct the effects of errors (e.g., fix your computer or recover lost data) or provide any technical support related to use of Beta Software.

18. Indemnity

You agree to indemnify and hold Agents Only, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, arising out of, resulting from or connected with the use, modification, misinterpretation, misuse, or reuse by you of the Software, the Site, the Services, or Content, including without limitation these Terms of Service.

19. Links & Advertising

The Site, Software and Services display advertisements. We may provide, or third parties may provide, links to other Web sites or resources that are beyond our control. We make no representations as to the quality, suitability, functionality, or legality of any sites to which links may be provided, and you hereby waive any claim you might have against us, with respect to such sites. Agents Only IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WEB PAGES THAT ARE CONTAINED OUTSIDE THE SITE. Your correspondence or business dealings with, or participation in promotions of, other users, advertisers, or partners found on or through the Site or the Services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such user, advertiser, or partner. You agree that we are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or partners on the Site or the Services.

20. Governing Law & Arbitration

These Terms of Service and your relationship with Agents Only shall be governed exclusively by, and will be enforced, construed, and interpreted exclusively in accordance with, the laws applicable in the province of British Columbia, Canada and shall be considered to have been made and accepted in British-Columbia, Canada, without regard to its conflict of law provisions. All disputes under this Agreement will be resolved by the courts of British Columbia in Vancouver. In any action or proceeding to enforce rights under this Agreement, the prevailing party shall be entitled to recover costs and attorneys’ fees.

21. Release

In the event that you have a dispute with one or more users of the Site or the Services, you release Agents Only (and our officers, directors, agents, subsidiaries, parent corporation, joint ventures, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

22. Claims of Copyright Infringement

Agent Only respects the intellectual property rights of others, and requires that the people who use the Software, the Site and the Services do the same. It is our policy to respond promptly to claims of intellectual property misuse. If you believe that your work has been copied and is accessible on the Site or the Services in a way that constitutes copyright infringement, you may notify us by providing our copyright agent with the following information in writing:

a. The electronic or physical signature of the owner of the copyright or the person authorized to act on the owner's behalf;

b. Identification of the copyrighted work that you claim has been infringed;

c. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;

d. Your name, address, telephone number, and email address;

e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

f. A statement made under penalty of perjury that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

If we receive such a claim, we reserve the right to refuse or delete Content as described under these Terms of Service and to terminate a user's account.

After receiving a claim of infringement, we will process and investigate notices of alleged infringement and will take appropriate actions under the applicable intellectual property laws. Upon receipt of notices we will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity, and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. We will take reasonable steps promptly to notify the user that we have removed or disabled access to such material.

Upon receipt of a proper counter notification we will promptly provide the person who provided the initial notification of claimed infringement with a copy of the counter notification and inform that person that we will replace the removed material or cease disabling access to it in 10 business days. Unless our designated agent first receives notice from the person who submitted the initial notification that such person has filed an action seeking a court order to restrain the user from engaging in infringing activity relating to the material on the Site or the Services, we will replace the removed material and cease disabling access to it.

You may provide us with a counter notification by providing our copyright agent the following information in writing:

a. Your physical or electronic signature;

b. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

c. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

d. Your name, address, and telephone number.

23. Export Restrictions

You may not export or reexport the Software without (a) the prior written consent of Agent Only; and (b) complying with applicable export control laws and obtaining any necessary permits and licenses.

24. Licenses

Agent Only's failure to act in a particular circumstance does not waive its ability to act with respect to that circumstance or similar circumstances. By using the Site or the Services, you consent to receiving electronic communications from Agent Only. These communications will include notices about your account and information concerning or related to the Services. You agree that any notice, agreements, disclosure, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. Agent Only is excused for any failure to perform to the extent that its performance is prevented by any reason outside of its control. These Terms of Service compose the entire agreement between you and Agent Only and supersede all prior agreements between the parties regarding the subject matter contained herein.

25. Questions

Please direct any questions regarding these Terms of Service to support@agentsonly.com.