Company
Agents Only ("Agents Only," "we," "us," and "our") is committed to protecting the privacy of all its users. We understand and value the importance of keeping your data safe and secure. This Privacy Policy governs how we collect and use your information when you use our websites, mobile apps, and related services ("Services").
Agents Only acts as the data controller for personal data collected through our Services. If you have any questions regarding your personal data or how we use it, please contact our Data Protection Officer at [privacy@agentsonly.com].
We collect and use the following types of information:
a. Usage Information
We collect information from and about your use of the Services and the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and information about the advertisements you view and the links you click on. Your devices (depending on your settings) may also transmit location information and/or an advertising identifier to the Services.
We collect limited technical data regarding app installations and push notification delivery and interaction (such as delivery confirmation and open timestamp) strictly for authentication, operational updates, and service reliability purposes. Engagement metrics are processed in aggregated or anonymized form and are not used for marketing, advertising, or profiling.
Legal basis for processing:
We process this information based on:
We use the information we collect for the following specific purposes:
We understand your information is important to you, and we treat it very carefully. We do not sell your personal information, and we do not share your personal information with third parties, except as described below:
a. With vendors working for Agents Only
Agents Only uses certain trusted third parties to help us provide, personalize, improve, offer and protect our Services ("Vendors"). Vendors will access your information only to perform tasks on our behalf, in compliance with this Privacy Policy. We have data processing agreements in place with these vendors that require them to handle your information in accordance with applicable data protection laws.
Mobile Service Providers: We share device identifiers with third-party service providers to facilitate the delivery of push notifications and to process analytics regarding app performance.
b. For legal reasons
We may disclose your information to third parties if we determine that such disclosure is necessary to (a) comply with the law or in response to a law enforcement agency's request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Agents Only or our users; or (d) protect Agent Only's property rights.
c. To Affiliates
We may disclose your information to other entities within Agents Only global corporate group (“Affiliates”) in order to improve our internal processes and services, to offer you work opportunities, to prevent fraud or abuse of Agents Only our or clients, or to comply with legal obligations.
d. International data transfers
Some of our vendors or Affiliates may be located outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or other legally approved mechanisms to protect your data in accordance with applicable laws.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and processed, including:
Specific retention periods for different data categories:
We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your account for your next visit, understanding how you are interacting with our Services, and improving them based on that information.
We use the following categories of cookies:
You can set your browser to not accept cookies, but this may limit your ability to use the Services. You can withdraw your consent to non-essential cookies at any time through our cookie preference center.
Under the GDPR and other applicable data protection laws, you have the following rights:
To exercise these rights, please contact us at [privacy@agentsonly.com]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe we have not properly addressed your concerns. This includes the European Data Protection Authorities listed here and, for users in Canada, the Office of the Privacy Commissioner of Canada listed here.
As an Agents Only user, you have the opportunity to review and modify your personally identifiable information and your private content any time you log onto your account using an email address and password attached to the account. For more comprehensive data requests, please use the contact information in Section 7.
We reserve the right to transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer. In such cases, we will notify you before your personal data is transferred and becomes subject to a different privacy policy. The new controller would be required to protect all the information that Agents Only has collected from its users under the same terms of this Privacy Policy.
Agents Only cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. Our security measures include:
In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We may occasionally update this Privacy Policy. When we do, we will also revise the "Last Updated" date at the top of this policy. For significant changes, we will provide a more prominent notice and, where required by law, seek your consent. We encourage you to review this Privacy Policy from time to time to stay informed of any updates or changes. If you continue to use our Services after we make changes to the Privacy Policy, you agree to the changes.
If you have any questions, comments, or concerns about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at privacy@agentsonly.com. You may also reach us via our contact form on www.agentsonly.com/contact.