Call Center Agent Performance Scorecard

Excel Spreadsheet

Thank you for expressing interest in our free call center agent performance scorecard.

Our certified Project Coordinators use templates like these to build the unique algorithms that help us train and manage our GigCX agents. Although every project is unique, this proven scorecard template will make it easy for you to add, remove and replace KPIs that align with your company’s broader goals.

Download and share it with your teams today.

Download Here
Download Spreadsheet