Discover how a GigCX contact center solution can help cut costs, increase customer retention and more with the looming economic downturn.
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Learn the best way to outsource on-demand customer support and why GigCX beats traditional customer service methods.
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A call center agent performance scorecard can make it easier for your team to achieve your desired results. Learn more and download our free templates.
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Learn about the Agents Only Superheroes that power our innovative GigCX platform. We highlight skills, experience, workplace preferences and more.
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Learn how hybrid sourcing incorporates the operational benefits of popular contact center models: DIY, BPO and GigCX.
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Explore call center scheduling ideas that build resiliency and redundancy into your workforce while simultaneously increasing agent productivity and morale.
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